crash di firefox

[stefano voc]

ciao a tutti

Da un pò di tempo non riesco a capire perché improvvisamente firefox si chiude con un messaggio che si visualizza dicendo che è andato in crash..
Oltretutto mentre sono sto chattando improvvisamente si chiudono le finestre degli utenti connessi.
Ho provato a connettermi con altri browser (Google Chrome ed Explorer) ma accade la stessa cosa ossia mi connetto ad una chat e dopo un pò che si aprono varie finestre di utenti ,tutto si chiude.

Qualcuno può aiutarmi..?.. C'è qualche conflitto nel sistema?..
Spesso in basso a destra appaiono due loghi insieme di java..Qualcosa inerente a questa applicazione disturba la visualizzazione di alcune pagine?..
Tutto ciò succede quasi sempre con le chat..

Help me!!

[gahan]

aggiungo che dopo mi appare questo documento di testo..

Spero possa essere codificato da qualcuno!!

Grazie..help me!

Codice: Seleziona tutto

# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d034baa, pid=408, tid=2852
#
# JRE version: 6.0_19-b04
# Java VM: Java HotSpot(TM) Client VM (16.2-b04 mixed mode, sharing windows-x86 )
# Problematic frame:
# C  [awt.dll+0x34baa]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x0334cc00):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2852, stack(0x00980000,0x00a80000)]

siginfo: ExceptionCode=0xc0000005, writing address 0xe2193800

Registers:
EAX=0x00000000, EBX=0x000000fa, ECX=0xffffffff, EDX=0xffffffff
ESP=0x00a7e8e4, EBP=0x00a7e9c4, ESI=0xe2193800, EDI=0x281eeaa4
EIP=0x6d034baa, EFLAGS=0x00010246

Top of Stack: (sp=0x00a7e8e4)
0x00a7e8e4:   00a7e940 000000fa 00a7e9c4 000000fa
0x00a7e8f4:   6d0ab551 ffffffff 00000000 000000fa
0x00a7e904:   000000fa 281ecc14 00000018 00000000
0x00a7e914:   00000000 000000fa 02d23050 00000100
0x00a7e924:   001469a0 00000400 e2193800 00000000
0x00a7e934:   00000000 000000fa 000000fa 00000000
0x00a7e944:   00000000 000000fa 000000fa 00000000
0x00a7e954:   00000000 00000004 00000400 00000000

Instructions: (pc=0x6d034baa)
0x6d034b9a:   8b d1 c1 fa 18 8d 42 01 85 c0 89 4c 24 14 75 04
0x6d034baa:   89 0e eb 42 0f b6 6c 24 16 81 e2 ff 00 00 00 8b


Stack: [0x00980000,0x00a80000],  sp=0x00a7e8e4,  free space=3fa00a7e418k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [awt.dll+0x34baa]
C  [awt.dll+0xabdf6]
C  [awt.dll+0xac4c6]
C  [awt.dll+0xb34ae]
C  [awt.dll+0x9c6ec]
C  [USER32.dll+0x8734]
C  [USER32.dll+0x8816]
C  [USER32.dll+0x18ea0]
C  [USER32.dll+0x18eec]
C  [ntdll.dll+0xe473]
C  [USER32.dll+0x18dd9]
C  [uxtheme.dll+0x3bc2]
C  [uxtheme.dll+0x1c7f6]
C  [uxtheme.dll+0x1ac7]
C  [uxtheme.dll+0x1b3d]
C  [USER32.dll+0x194ed]
C  [USER32.dll+0x8734]
C  [USER32.dll+0x8816]
C  [USER32.dll+0x1a013]
C  [USER32.dll+0x1a039]
C  [comctl32.dll+0x11b67]
C  [comctl32.dll+0x11eba]
C  [comctl32.dll+0x1207c]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.windows.WToolkit.eventLoop()V+0
j  sun.awt.windows.WToolkit.run()V+77
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x03f38c00 JavaThread "PlayerStub" [_thread_blocked, id=2480, stack(0x04f70000,0x04fc0000)]
  0x03f37c00 JavaThread "Thread-32" [_thread_blocked, id=3656, stack(0x04f20000,0x04f70000)]
  0x03f35800 JavaThread "PlayerStub" [_thread_blocked, id=3608, stack(0x04ed0000,0x04f20000)]
  0x03f34400 JavaThread "Thread-30" [_thread_blocked, id=3076, stack(0x04de0000,0x04e30000)]
  0x03375800 JavaThread "PlayerStub" [_thread_blocked, id=3196, stack(0x04c50000,0x04ca0000)]
  0x02d46000 JavaThread "Image Animator 0" daemon [_thread_blocked, id=2256, stack(0x05250000,0x052a0000)]
  0x02d44800 JavaThread "Image Animator 0" daemon [_thread_blocked, id=2580, stack(0x05200000,0x05250000)]
  0x0338d000 JavaThread "Thread-24" [_thread_blocked, id=784, stack(0x04e80000,0x04ed0000)]
  0x0338b400 JavaThread "PlayerStub" [_thread_blocked, id=1676, stack(0x04e30000,0x04e80000)]
  0x03ee2400 JavaThread "Image Animator 0" daemon [_thread_blocked, id=1812, stack(0x04d90000,0x04de0000)]
  0x03ecf000 JavaThread "Thread-18" [_thread_blocked, id=2328, stack(0x04cf0000,0x04d40000)]
  0x03ecd400 JavaThread "PlayerStub" [_thread_blocked, id=732, stack(0x04ca0000,0x04cf0000)]
  0x03d96c00 JavaThread "Thread-16" [_thread_blocked, id=3708, stack(0x04950000,0x049a0000)]
  0x03d95400 JavaThread "PlayerStub" [_thread_blocked, id=3672, stack(0x04900000,0x04950000)]
  0x03e51c00 JavaThread "TimerQueue" daemon [_thread_blocked, id=1664, stack(0x048b0000,0x04900000)]
  0x03e80000 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=568, stack(0x04860000,0x048b0000)]
  0x03ec5400 JavaThread "Thread-14" [_thread_blocked, id=2972, stack(0x04530000,0x04580000)]
  0x02d4d000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2744, stack(0x045d0000,0x04620000)]
  0x03d92400 JavaThread "PlayerStub" [_thread_blocked, id=3376, stack(0x04580000,0x045d0000)]
  0x0339bc00 JavaThread "Receiver-1" [_thread_in_native, id=3748, stack(0x041e0000,0x04230000)]
  0x033c1400 JavaThread "Sender-1" [_thread_blocked, id=3740, stack(0x03d40000,0x03d90000)]
  0x0352a800 JavaThread "COM.volano.VolanoChat" [_thread_blocked, id=2920, stack(0x04190000,0x041e0000)]
  0x03e6ec00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=2540, stack(0x04480000,0x044d0000)]
  0x02dcc400 JavaThread "thread applet-COM.volano.VolanoChat.class-1" [_thread_blocked, id=2660, stack(0x032e0000,0x03330000)]
  0x0339ac00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=1684, stack(0x03c00000,0x03c50000)]
  0x03368800 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=316, stack(0x03650000,0x036a0000)]
  0x03365c00 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=320, stack(0x03ba0000,0x03bf0000)]
  0x03362800 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=2520, stack(0x03b50000,0x03ba0000)]
  0x0335c000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=2516, stack(0x03790000,0x037e0000)]
  0x03358400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=552, stack(0x036f0000,0x03740000)]
  0x03353800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=2728, stack(0x03740000,0x03790000)]
  0x0334f800 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=2364, stack(0x036a0000,0x036f0000)]
=>0x0334cc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2852, stack(0x00980000,0x00a80000)]
  0x03341400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2344, stack(0x03600000,0x03650000)]
  0x03340400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2340, stack(0x035b0000,0x03600000)]
  0x03338800 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=356, stack(0x03530000,0x03580000)]
  0x02d9a000 JavaThread "Timer-0" [_thread_blocked, id=2264, stack(0x03290000,0x032e0000)]
  0x02d36c00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2240, stack(0x03240000,0x03290000)]
  0x02cff000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2120, stack(0x03130000,0x03180000)]
  0x02cf8800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2108, stack(0x02fb0000,0x03000000)]
  0x02cf7000 JavaThread "Attach Listener" daemon [_thread_blocked, id=2104, stack(0x02f60000,0x02fb0000)]
  0x02cf5800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2096, stack(0x02ec0000,0x02f10000)]
  0x02cf1400 JavaThread "Finalizer" daemon [_thread_blocked, id=2064, stack(0x02e70000,0x02ec0000)]
  0x02cec800 JavaThread "Reference Handler" daemon [_thread_blocked, id=3584, stack(0x02e20000,0x02e70000)]
  0x00887c00 JavaThread "main" [_thread_blocked, id=248, stack(0x00910000,0x00960000)]

Other Threads:
  0x02ceb000 VMThread [stack: 0x02dd0000,0x02e20000] [id=1648]
  0x02d12400 WatcherThread [stack: 0x03180000,0x031d0000] [id=2144]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 4928K, used 1684K [0x22990000, 0x22ee0000, 0x27ee0000)
  eden space 4416K,  33% used [0x22990000, 0x22aff5c0, 0x22de0000)
  from space 512K,  42% used [0x22de0000, 0x22e15ce0, 0x22e60000)
  to   space 512K,   0% used [0x22e60000, 0x22e60000, 0x22ee0000)
 tenured generation   total 10944K, used 3330K [0x27ee0000, 0x28990000, 0x32990000)
   the space 10944K,  30% used [0x27ee0000, 0x28220960, 0x28220a00, 0x28990000)
 compacting perm gen  total 12288K, used 4051K [0x32990000, 0x33590000, 0x36990000)
   the space 12288K,  32% used [0x32990000, 0x32d84c58, 0x32d84e00, 0x33590000)
    ro space 10240K,  51% used [0x36990000, 0x36ebae00, 0x36ebae00, 0x37390000)
    rw space 12288K,  54% used [0x37390000, 0x37a272d8, 0x37a27400, 0x37f90000)

Dynamic libraries:
0x00400000 - 0x00424000    C:\Programmi\Java\jre6\bin\java.exe
0x7c910000 - 0x7c9c8000    C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c901000    C:\WINDOWS\system32\kernel32.dll
0x77f40000 - 0x77feb000    C:\WINDOWS\system32\ADVAPI32.dll
0x77da0000 - 0x77e32000    C:\WINDOWS\system32\RPCRT4.dll
0x77f10000 - 0x77f21000    C:\WINDOWS\system32\Secur32.dll
0x5cf90000 - 0x5cfb6000    C:\WINDOWS\system32\ShimEng.dll
0x71600000 - 0x71679000    C:\WINDOWS\AppPatch\AcLayers.DLL
0x7e390000 - 0x7e421000    C:\WINDOWS\system32\USER32.dll
0x77e40000 - 0x77e89000    C:\WINDOWS\system32\GDI32.dll
0x7c9d0000 - 0x7d1ee000    C:\WINDOWS\system32\SHELL32.dll
0x77be0000 - 0x77c38000    C:\WINDOWS\system32\msvcrt.dll
0x77e90000 - 0x77f06000    C:\WINDOWS\system32\SHLWAPI.dll
0x774b0000 - 0x775ed000    C:\WINDOWS\system32\ole32.dll
0x76980000 - 0x76a35000    C:\WINDOWS\system32\USERENV.dll
0x72f70000 - 0x72f96000    C:\WINDOWS\system32\WINSPOOL.DRV
0x76340000 - 0x7635d000    C:\WINDOWS\system32\IMM32.DLL
0x773a0000 - 0x774a3000    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x7c340000 - 0x7c396000    C:\Programmi\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da97000    C:\Programmi\Java\jre6\bin\client\jvm.dll
0x76b00000 - 0x76b2e000    C:\WINDOWS\system32\WINMM.dll
0x6d7b0000 - 0x6d7bc000    C:\Programmi\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000    C:\Programmi\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000    C:\Programmi\Java\jre6\bin\hpi.dll
0x76bb0000 - 0x76bbb000    C:\WINDOWS\system32\PSAPI.DLL
0x6d000000 - 0x6d14a000    C:\Programmi\Java\jre6\bin\awt.dll
0x5b180000 - 0x5b1b8000    C:\WINDOWS\system32\uxtheme.dll
0x6d7f0000 - 0x6d7ff000    C:\Programmi\Java\jre6\bin\zip.dll
0x4fd60000 - 0x4ff06000    C:\WINDOWS\system32\d3d9.dll
0x6deb0000 - 0x6deb6000    C:\WINDOWS\system32\d3d8thk.dll
0x77bd0000 - 0x77bd8000    C:\WINDOWS\system32\VERSION.dll
0x746b0000 - 0x746fc000    C:\WINDOWS\system32\MSCTF.dll
0x77b10000 - 0x77b32000    C:\WINDOWS\system32\apphelp.dll
0x752e0000 - 0x7530e000    C:\WINDOWS\system32\msctfime.ime
0x6d430000 - 0x6d436000    C:\Programmi\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000    C:\Programmi\Java\jre6\bin\deploy.dll
0x77a50000 - 0x77ae6000    C:\WINDOWS\system32\CRYPT32.dll
0x77af0000 - 0x77b02000    C:\WINDOWS\system32\MSASN1.dll
0x770f0000 - 0x7717b000    C:\WINDOWS\system32\OLEAUT32.dll
0x3f9d0000 - 0x3fab6000    C:\WINDOWS\system32\WININET.dll
0x03010000 - 0x03019000    C:\WINDOWS\system32\Normaliz.dll
0x45010000 - 0x45143000    C:\WINDOWS\system32\urlmon.dll
0x40070000 - 0x40258000    C:\WINDOWS\system32\iertutil.dll
0x6d6b0000 - 0x6d6f4000    C:\Programmi\Java\jre6\bin\regutils.dll
0x6d610000 - 0x6d623000    C:\Programmi\Java\jre6\bin\net.dll
0x71a30000 - 0x71a47000    C:\WINDOWS\system32\WS2_32.dll
0x71a20000 - 0x71a28000    C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000    C:\Programmi\Java\jre6\bin\nio.dll
0x6d230000 - 0x6d284000    C:\Programmi\Java\jre6\bin\fontmanager.dll
0x68000000 - 0x68036000    C:\WINDOWS\system32\rsaenh.dll
0x5bc70000 - 0x5bcc5000    C:\WINDOWS\system32\netapi32.dll
0x719d0000 - 0x71a10000    C:\WINDOWS\System32\mswsock.dll
0x76ee0000 - 0x76f07000    C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f78000    C:\WINDOWS\System32\winrnr.dll
0x76f20000 - 0x76f4d000    C:\WINDOWS\system32\WLDAP32.dll
0x75280000 - 0x7529e000    C:\WINDOWS\system32\wshbth.dll
0x778f0000 - 0x779e7000    C:\WINDOWS\system32\SETUPAPI.dll
0x76f80000 - 0x76f86000    C:\WINDOWS\system32\rasadhlp.dll
0x66750000 - 0x667a8000    C:\WINDOWS\system32\hnetcfg.dll
0x71a10000 - 0x71a18000    C:\WINDOWS\System32\wshtcpip.dll
0x6d1a0000 - 0x6d1c3000    C:\Programmi\Java\jre6\bin\dcpr.dll
0x6d520000 - 0x6d544000    C:\Programmi\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000    C:\Programmi\Java\jre6\bin\jsoundds.dll
0x73e80000 - 0x73edc000    C:\WINDOWS\system32\DSOUND.dll
0x76bf0000 - 0x76c1e000    C:\WINDOWS\system32\WINTRUST.dll
0x76c50000 - 0x76c78000    C:\WINDOWS\system32\IMAGEHLP.dll
0x72c90000 - 0x72c99000    C:\WINDOWS\system32\wdmaud.drv
0x72c80000 - 0x72c88000    C:\WINDOWS\system32\msacm32.drv
0x77bb0000 - 0x77bc5000    C:\WINDOWS\system32\MSACM32.dll
0x77ba0000 - 0x77ba7000    C:\WINDOWS\system32\midimap.dll

VM Arguments:
jvm_args: -D__jvm_launched=651699787 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Dsun.awt.warmup=true
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid1956_pipe3,read_pipe_name=jpi2_pid1956_pipe2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Programmi\Internet Explorer;;C:\Programmi\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Programmi\QuickTime\QTSystem\
USERNAME=Utente Principale
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 3 stepping 4, cmov, cx8, fxsr, mmx, sse, sse2, sse3

Memory: 4k page, physical 1047792k(518176k free), swap 1341028k(778100k free)

vm_info: Java HotSpot(TM) Client VM (16.2-b04) for windows-x86 JRE (1.6.0_19-b04), built on Mar  9 2010 00:48:41 by "java_re" with MS VC++ 7.1 (VS2003)

time: Fri Apr 23 23:48:31 2010
elapsed time: 484 seconds

[gahan]

Ciao,

senza dubbio è un problema di Java.

- Disinstalla la/le versioni di java dal tuo sistema da pannello di controllo -> installazioni applicazioni;
- Riavvia il tuo PC;
- Scarica ed installa l'ultima versione di Java dal link sottostante:
http://www.java.com/it/download/index.jsp