Avira su XP

[danny]

ciao, ho provato a installare l'antivirus "Avira" ma durante l'installazione mi dice che esiste un'altra versione sul PC (di Avira)
e la procedura si interrompe.
Sul PC non c'è nessun'altra versione di avira. Da cosa dipende?
Grazie, Danny

p.s. sul pc dell'ufficio me lo installa tranquillamente, pur avendo anche l'antivirus Norton....

[Opensource]

ciao
fai una ricerca di avira con la ricerca di windows, ed elimina tutto quello riferito ad avira; poi usa ccleaner ed esegui una pulizia completa.

[Frate Aurelio]

@danny
Ciao

Per avere la certezza che non ci siano rimasugli di Avira posta un file log di Hijackthis seguendo la procedura:
Esegui il download da:
http://www.trendsecure.com/portal/en-US ... s/download
- Scaricare cliccando su:
■ Download Hijackthis Installer (consigliato)
Il file scaricato è: Hjtinstall.exe
L’installazione non installa nulla se non il solo file eseguibile.
- Caricare, cliccando, il file exe scaricato che proporrà un percorso di installazione:
- C:\Programmi\Trend Micro\HijackThis (lo puoi anche cambiare a piacimento)
- Confermare premendo il pulsante Install
- Verrà creata, sul desktop, l’icona di collegamento a Hijackthis.

■ Consiglio Generale
Tutte le operazioni devono essere eseguite:
- Avvio PC in modalità normale
- Con il minor numero possibile di programmi in attività

■ [b]Creazione file Hijackthis.log:[/b]
- Cliccare sulla icona Hijackthis sul Desktop
- Premere il pulsante:
- Do System scan and save a logfile
Si aprirà il file Hijackthis.log con Blocco Note e nel contempo lo salverà in C:\Programmi\Trend Micro\HijackThis dove lo si potrà sempre rintracciare.
Con Bocco Note eseguire:
- Modifica►Seleziona tutto►Tasto Destro del mouse►copia
Postarlo nel Topic seguendo la seguente istruzione:
- Copiare, nella risposta al topic, i seguenti tag:
[code][/code]
- Incollare il file Hijackthis.log, in mezzo alle due parentesi quadre centrali.

Frate Aurelio

[sagenart]

Codice: Seleziona tutto

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20.47.02, on 03/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Sony\HotKey Utility\HKserv.exe
C:\Programmi\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\Programmi\Iomega HotBurn Pro\Autolaunch.exe
C:\Programmi\Norton Ghost\Agent\VProTray.exe
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
C:\Programmi\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
C:\Programmi\Quik Touch\EzdMontr.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\AirPort\APAgent.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Programmi\Sony\HotKey Utility\HKWnd.exe
C:\Programmi\Common Files\Motive\McciCMService.exe
C:\Programmi\Norton Ghost\Agent\VProSvc.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\DNA\btdna.exe
C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
C:\Programmi\Fastweb\PrintAndFax\FaxMonitor.exe
C:\WINDOWS\system32\PSIService.exe
c:\Programmi\File comuni\Protexis\License Service\PsiService_2.exe
C:\Programmi\Retrospect\Retrospect 7.5\retrorun.exe
C:\Programmi\Cyberlink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programmi\HP\Digital Imaging\bin\hpqimzone.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\Programmi\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Programmi\File comuni\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymSCUI.exe
C:\Programmi\Norton Ghost\Shared\Drivers\SymSnapService.exe
C:\WINDOWS\system32\msiexec.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.vaio-link.com/vu/vu2x/index.asp?u=m&h=0410
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Programmi\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Programmi\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [VZRemoteCommander] C:\Programmi\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Programmi\Sony\VAIO Update 3\VAIOUpdt.exe"  /Stationary
O4 - HKLM\..\Run: [EzdMontr] C:\Programmi\Quik Touch\EzdMontr.exe install
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Programmi\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [Norton Ghost 14.0] "C:\Programmi\Norton Ghost\Agent\VProTray.exe"
O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe"  -lang 1033
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Programmi\File comuni\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Programmi\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
O4 - HKLM\..\Run: [NSLauncher] C:\Programmi\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Programmi\AirPort\APAgent.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Programmi\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Programmi\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Programmi\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Programmi\DNA\btdna.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: My Vodafone.it.lnk = C:\Documents and Settings\Sagen\Dati applicazioni\mioObjects\[objects]\69GWEU9386MTAR08.mio
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Avvio rapido di HP Image Zone.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: PrintAndFax.lnk = C:\Programmi\Fastweb\PrintAndFax\FaxMonitor.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Programmi\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.photocity.it/areaclienti/inviafoto/ImageUploader4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Programmi\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\sched.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Programmi\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Programmi\Common Files\Motive\McciCMService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Programmi\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Programmi\File comuni\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Programmi\File comuni\Protexis\License Service\PsiService_2.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Programmi\Retrospect\Retrospect 7.5\retrorun.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\Cyberlink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: SymSnapService - Symantec - C:\Programmi\Norton Ghost\Shared\Drivers\SymSnapService.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Programmi\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Programmi\File comuni\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Programmi\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Programmi\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Programmi\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Programmi\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

--
End of file - 14691 bytes


[Frate Aurelio]

@ sagenart
Ciao e benfenuto nel Forum.

Che problema ha il tuo PC??

Frate Aurelio

[valeriot90]

usa ccleaner, molto probabilmente hai delle chiavi di registro di avira, di una vecchia installazione che va in conflitto con l'installazione del software..

[Frate Aurelio]

@ sagenart
Ciao e benfenuto nel Forum.
Che problema ha il tuo PC??

Nessuna risposta, si vede che il PC va bene.

Frate Aurelio