Impossibile ripristino configurazione del sistema

[michele2000]

Ciao a tutti,

windows xp 32 bit 1 gb di RAM. Il mio pC non riesce a rispristinare il sistema. Ho provato ad utilizzare più punti di ripristino, ma dopo aver iniziato la procedura, al riavvio dice che non è possibile il ripristino.

Cosa posso fare?

Grazie mille!!!

[valeriot90]

Vediamo se il pc è infetto:
http://free.antivirus.com/hijackthis/

scarica la versione gratis, aggiornalo e fai una scansione completa:
http://www.malwarebytes.org/products/malwarebytes_free

a fine di entrambe le scansioni verrà rilasciato un log: postali entrambi quì.

[michele2000]

Ecco i Log. Non so se può essere utile: cade spesso la navigazione internet e per ripartire devo riconfigurare il firewall di AVG.

Grazie

MBAM:

Tipo di scansione: Scansione completa
Opzioni di scansione attive: Memoria | Esecuzione automatica | Registro | File system | Euristica/Extra | Euristica/Shuriken | PUP | PUM
Opzioni di scansione disattivate: P2P
Elementi esaminati: 264148
Tempo impiegato: 47 minuti, 6 secondi

Processi rilevati in memoria: 0
(non sono stati rilevati elementi nocivi)

Moduli di memoria rilevati: 0
(non sono stati rilevati elementi nocivi)

Chiavi di registro rilevate: 0
(non sono stati rilevati elementi nocivi)

Valori di registro rilevati: 0
(non sono stati rilevati elementi nocivi)

Voci rilevate nei dati di registro: 0
(non sono stati rilevati elementi nocivi)

Cartelle rilevate: 0
(non sono stati rilevati elementi nocivi)

File rilevati: 0
(non sono stati rilevati elementi nocivi)

(fine)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18.53.57, on 01/03/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Programmi\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\SUPERAntiSpyware\SASCORE.EXE
C:\Programmi\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Programmi\AVG\AVG2012\avgfws.exe
C:\Programmi\AVG\AVG2012\avgwdsvc.exe
C:\Programmi\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Chiavetta Internet Olicard 200\BackgroundService\ServiceManager.exe
C:\Programmi\AVG\AVG2012\avgnsx.exe
C:\Programmi\Lenovo\PM Driver\PMSveH.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\rpcnet.exe
C:\WINDOWS\system32\svchost.exe
c:\programmi\lenovo\system update\suservice.exe
C:\Programmi\File comuni\Lenovo\tvt_reg_monitor_svc.exe
C:\Programmi\ThreatFire\TFService.exe
C:\Programmi\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
C:\Programmi\Lenovo\Rescue and Recovery\rrservice.exe
C:\Programmi\File comuni\Lenovo\Scheduler\tvtsched.exe
C:\Programmi\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Programmi\AVG\AVG2012\AVGIDSAgent.exe
C:\Programmi\File comuni\Lenovo\Logger\logmon.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Programmi\AVG\AVG2012\avgtray.exe
C:\Programmi\Chiavetta Internet Olicard 200\BackgroundService\ModemListener.exe
C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
C:\Programmi\ThreatFire\TFTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\BatteryCare\BatteryCare.exe
C:\Programmi\Diskeeper Corporation\Diskeeper\DkIcon.exe
C:\Programmi\AVG\AVG2012\avgcsrvx.exe
C:\Programmi\Chiavetta Internet Olicard 200\ModemApplication.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Mozilla Firefox\plugin-container.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.it/0SEITIT/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: Share Accelerator MM Toolbar - {4596013B-6C31-408B-A266-DEAE5C086DC2} - C:\Programmi\Share_Accelerator_MM\tbShar.dll
O2 - BHO: Share Accelerator MM Toolbar - {4596013b-6c31-408b-a266-deae5c086dc2} - C:\Programmi\Share_Accelerator_MM\tbShar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: ThinkVantage Password Manager - {F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Programmi\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\Windows Live Toolbar\msntb.dll (file missing)
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Programmi\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [Sepang Olivetti ModemListener] C:\Programmi\Chiavetta Internet Olicard 200\BackgroundService\ModemListener.exe start
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [ThreatFire] C:\Programmi\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BatteryCare] C:\Programmi\BatteryCare\BatteryCare.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Programmi\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Aggiungi all'elenco di stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Anteprima Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Stampa ad alta velocità Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm
O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Programmi\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Programmi\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll (file missing)
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: System Update - {DA320635-F48C-4613-8325-D75A933C549E} - C:\Programmi\Lenovo\System Update\sulauncher.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/active ... rdtinf.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6EF6972D-7402-421A-BC0B-B0468019006D}: NameServer = 213.230.130.222 217.200.200.42
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG2012\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Programmi\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Programmi\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Programmi\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Programmi\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Programmi\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Olivetti Silverstone Modem Device Helper - Unknown owner - C:\Programmi\Chiavetta Internet Olicard 200\BackgroundService\ServiceManager.exe
O23 - Service: PMSveH - Lenovo - C:\Programmi\Lenovo\PM Driver\PMSveH.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\WINDOWS\system32\rpcnet.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Programmi\Skype\Updater\Updater.exe
O23 - Service: System Update (SUService) - - c:\programmi\lenovo\system update\suservice.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Programmi\File comuni\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: ThinkVantage Registry Monitor Service - Unknown owner - C:\Programmi\File comuni\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThreatFire - PC Tools - C:\Programmi\ThreatFire\TFService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Programmi\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Programmi\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Programmi\File comuni\Lenovo\Scheduler\tvtsched.exe

--
End of file - 12130 bytes

[michele2000]

Ciao!

Ho risolto disinstallando Avg internet security

Grazie