dannato ErrorSafe!

[marinaan]

Qualcuno mi aiuti, mi si è installato quel maledetto ErrorSafe , e nn so neppure come, visto che ogni qual volta mi si aprivano delle finestre che chiedevano di installarlo, io le chiudevo sempre....Cmq il guaio è fatto
Spy bot mi ha rivelato la chiave di registro in cui si è annidato, ma nn me la fa cancellare, anche se ci vado col regedit!!!!
Aiutatemiiiiiiiiiiiii, datemi una procedura semplice da seguire che me lo stani ed elimini.....lo odioooooooooo

[Luke57]

Ciao, innanzi tutto scarica la versione più recente di hijackthis qui:
http://www.pc-facile.com/HijackThis_s267/
scarichi il file zip, estrai l’eseguibile (.exe) in una cartella ad esso dedicata, tipo C\HJT, né temporanea né desktop in modo che il programma possa fare un backup delle voci rimosse. Inoltre esamina qui
http://www.virustotal.com/flash/index_en.html
questo file di cui non ho trovato niente:
c:\windows\wnhelp2.exe ( lo inserisci nella pagina di virustotal scrivendo l'esatto percorso nello spazio apposito)
Apri poi hijackthis a browser chiuso e disconnesso da internet, premi “ do a system scan only”, cerchi e metti il segno di spunta alle seguenti voci:
R3 - Default URLSearchHook is missing
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [c:\windows\wnhelp2.exe] c:\windows\wnhelp2.exe ( se venisse indicato come sospetto da virustotal)
O16 - DPF: Microsoft WFC Forms Designer - file://F:\VJ98\wfcforms.cab
O16 - DPF: Microsoft WFC Forms Designer - file://F:\VJ98\wfcforms.cab
O16 - DPF: {00000000-0000-0000-0000-000020030000} - http://deposito.hostance.net/dialer/1014021.exe
O16 - DPF: {00000000-0023-0000-5400-320020040070} - http://66.240.181.129/gs/gsi0033.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/softwar ... launch.cab
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://playqames.com/default.cab?uid=19 ... x&1s&ppd=5
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.ecompany.it/viewer/activeXVi ... viewer.cab
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1112897.exe
O16 - DPF: {F7FD91D1-45E6-4349-B698-F976062DAC26} - http://www.storage-tasp.com/gs/gsa_1435.exe
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://it.errorsafe.com/pages/scanner_i ... tallIT.cab
Premi “fix checked”.
Se il file c:\windows\wnhelp2.exe è infetto lo cerchi e lo elimini, meglio dalla modalità provvisoria dopo aver reso visibili file e cartelle di sistema con esplora risorse ( strumenti>opzioni cartella>visualizazione>spuntare £ visualizza file e cartelle nascosti”
Cancella i file temporanei di windows (temp e tmp), quelli di IE, cookies, svuota il cestino. Controlla da pannello di controllo, installazioni\applicazioni che non via siano programmi non installati da te. In caso affermativo, eliminali. Allega poi un altro log di hijackthis se non hai risolto il problema.

[marinaan]

Luke grazie tantissime, ho fatto tutto quello che mi hai detto, ma rilanciando alla fine spy-bot mi trova (te li allego):


--- Search result list ---
ErrorSafe: Impostazioni (Chiave di registro, fixing failed)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ERSSDD

Rotue: Impostazioni di disinstallazione (Chiave di registro, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Rotue

Windows Security Center.AntiVirusDisableNotify: Impostazioni (Modifica al registro, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify!=dword:0

e nn mi permette di eliminare la chiave di registro in cui c'è sto maledetto ErrorSafe, gli ultimi 2 me li elimina invece.
Ti allego anche l'ultimo log fatto alla fine di tutto con hyjackthis

Logfile of HijackThis v1.99.1
Scan saved at 15.45.22, on 25/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Altair\hw6.0\security\lmgrd.exe
C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\Altair\hw6.0\security\altair_lm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\Animator3_0.6.3b\LicenseServer\portmap.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\SoundMAX\Smtray.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Microsoft AntiSpyware\gcasServ.exe
C:\Programmi\Microsoft AntiSpyware\gcasDtServ.exe
C:\Programmi\Spybot - Search & Destroy\SpybotSD.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Programmi\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Programmi\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: Visual Studio 6 Extensibility Libraries - file://F:\VJ98\vstudio6.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 3246698046
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/co ... dkinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAD77C38-EDD2-4804-A843-3068ABB00F28}: NameServer = 193.205.160.3,193.250.177.148
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programmi\File comuni\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: a3server - Unknown owner - C:\Programmi\Animator3_0.6.3b\LicenseServer\a3server.exe
O23 - Service: ALTAIR - GLOBEtrotter Software Inc. - C:\Altair\hw6.0\security\lmgrd.exe
O23 - Service: Autodesk Licensing Service - Unknown owner - C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ONC/RPC Portmapper (portmap) - Unknown owner - C:\Programmi\Animator3_0.6.3b\LicenseServer\portmap.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

Ti prego aiutamiiiiii!!!!!!

[Luke57]

Ciao, mi sembra che hai eliminato tutte le voci sospette, rimane da fissare questo, anche se non è fondamentale:
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
Hai cancellato tutti i file temp e tmp di windows, quelli di IE, cookies, svuotato il cestino?
Puoi fare per sicurezza una cosa, in questo link
http://www.pc-facile.com/forum/viewtopi ... ight=ewido
trovi le istruzioni per scaricare ed usare ewido ( è un programma shareware -freeware, nel senso che dopo 14 gg. perde la protezione real time, ma puoi aggiornarlo manualmente e utilizzarlo per fare scansioni, ed è veramente notevole. Puoi fare anche una scansione on line, nel sito trovi il riferimento giusto).
Così vedi che cosa ti trova e, sicuramente, ti elimina. Se decidi di scaricarlo, utilizzalo dalla modalità provvisoria e dopo aver disattivato il ripristino configurazione di sistema che puoi riattivare dopo la scansione.

[marinaan]

Luke,allora, grazie innanzitutto, cmq...
ho fatto tutto quello che mi hai detto,nei minimi dettagli, ho trovato oggetti infetti e li ho eliminati, ma il problema rimane, la chiave di registro, di cui ti riscrivo il percorso:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ERSSDD
nn la toglie, ed è lì che c'è ErrorSafe, nè me la fa eliminare manualmente.
Infatti, a prova di ciò, anche dopo tutta la "pulizia che eseguita", se apro internet, continuano ad arrivarmi finestre pop-up, che ovviamente chiudo sempre colla X, ed in questo consiste proprio l'infezione di ErrorSafe:pubblicità ad iosa!!!!
Ho paura che x eliminare il problema, mi resti solo formattare...
Se hai qualche altra soluzione da propormi, magari!!

[Luke57]

Cioa, prova questo:
START->Esegui->regedt32->OK
-Clicca con il dx sulla chiave che vuoi eliminare, e nel menu contestuale scegli la voce "Autorizzazioni";
metti la spunta su "Controllo completo"->Applica->OK.

[marinaan]

Sei un graaaaandeeeeeeeeeeeee
Spy bot nn trova + minacce, finalmente.
Grazie,grazie 1000, mi hai fatto eliminare quella chiave maledetta e nn devo formattare.
Non esiterò a contattarti x altri problemi....sei troppo bravo
A presto
Marina

[luigi99]

c'ero cascato anch'io................
per fortuna per installarlo ho usato Uninstaller Ashampoo

[marinaan]

Ho ancora il problema che mi si aprono finestre pop-up se navigo in internet, tra cui di nuovo quella che mi chiede di installare ErrorSafe
Ma cosa devo fare x liberarmi da questa persecuzione......
.....luke 57 mi rivolgo soprattutto a te, aiutami ancora, ti prego!!!!

[Luke57]

Ciao Marina, ancora?? posta un log di hijackthis

[marinaan]

ecco servito il log:

Logfile of HijackThis v1.99.1
Scan saved at 12.50.33, on 01/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Altair\hw6.0\security\lmgrd.exe
C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Programmi\ewido anti-malware\ewidoctrl.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\Animator3_0.6.3b\LicenseServer\portmap.exe
C:\Altair\hw6.0\security\altair_lm.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\SoundMAX\Smtray.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Java\j2re1.4.2_04\bin\jusched.exe
C:\Programmi\Microsoft AntiSpyware\gcasDtServ.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Programmi\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Programmi\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_04\bin\jusched.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: Visual Studio 6 Extensibility Libraries - file://F:\VJ98\vstudio6.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 3246698046
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/co ... dkinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAD77C38-EDD2-4804-A843-3068ABB00F28}: NameServer = 193.205.160.3,193.250.177.148
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programmi\File comuni\Microsoft Shared\Help\hxds.dll
O23 - Service: a3server - Unknown owner - C:\Programmi\Animator3_0.6.3b\LicenseServer\a3server.exe
O23 - Service: ALTAIR - GLOBEtrotter Software Inc. - C:\Altair\hw6.0\security\lmgrd.exe
O23 - Service: Autodesk Licensing Service - Unknown owner - C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmi\ewido anti-malware\ewidoctrl.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ONC/RPC Portmapper (portmap) - Unknown owner - C:\Programmi\Animator3_0.6.3b\LicenseServer\portmap.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: slimd8_service - Unknown owner - C:\Programmi\CEI\license8\machines\win32\slimd8_service.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

[Luke57]

Ciao Marina, come al solito nel log non vedo niente. Prova con Smitrem qui:
http://www.wininizio.it/forum/index.php ... ntry152726
link e istruzioni d'uso. Fammi sapere poi

[marinaan]

Il problema nn l'ho risolto, mi si aprono sempre finestre indesiderate, ma come devo fare?
Ho scaricato anche l'ultimo programma che mi hai detto tu, luke57, ma è come se nn lo riuscissi a lanciare: mi si apre e chiude in un attimo una finestra dos...Boooooohhhhhh
Allego un alto log di hijackthis

Logfile of HijackThis v1.99.1
Scan saved at 15.40.02, on 16/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\SoundMAX\Smtray.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Java\j2re1.4.2_04\bin\jusched.exe
C:\Altair\hw6.0\security\lmgrd.exe
C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Programmi\ewido anti-malware\ewidoctrl.exe
C:\Altair\hw6.0\security\altair_lm.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\Animator3_0.6.3b\LicenseServer\portmap.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmi\Microsoft AntiSpyware\gcasDtServ.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\it\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\it\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Programmi\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_04\bin\jusched.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: Visual Studio 6 Extensibility Libraries - file://F:\VJ98\vstudio6.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 3246698046
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/co ... dkinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAD77C38-EDD2-4804-A843-3068ABB00F28}: NameServer = 193.205.160.3,193.250.177.148
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programmi\File comuni\Microsoft Shared\Help\hxds.dll
O23 - Service: a3server - Unknown owner - C:\Programmi\Animator3_0.6.3b\LicenseServer\a3server.exe
O23 - Service: ALTAIR - GLOBEtrotter Software Inc. - C:\Altair\hw6.0\security\lmgrd.exe
O23 - Service: Autodesk Licensing Service - Unknown owner - C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmi\ewido anti-malware\ewidoctrl.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ONC/RPC Portmapper (portmap) - Unknown owner - C:\Programmi\Animator3_0.6.3b\LicenseServer\portmap.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: slimd8_service - Unknown owner - C:\Programmi\CEI\license8\machines\win32\slimd8_service.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

[fabrizius]

prova a fare una scansione con Ewido,é shareware...oltre i 14gg di prova perderà solo la protezione in tempo reale, ma potrai continuare ad aggiornarlo e a fare le scansioni del tuo pc....

ewido:http://www.ewido.net/en/download/

[fabrizius]

scusa ho visto solo ora che già ce l'hai ewido....hai provato a fare lo scan dalla modalità provvisoria?

[marinaan]

Si si, ho fatto tutto x filo e x segno ciò che mi ha detto di fare luke, tranne l'ultima cosa, cioè smiterm mi sembra....
Ewido anche in modalità provvisoria

[Luke57]

Ciao Marina, ma quelle chiavi nel registro di sistema, sono tornate?

[marinaan]

No, spy bot nn rivela niente, il problema è che ogni qual volta apro internet si aprono ste dannate finestre
giochi, avvisi fasulli che il pc potrebbe essere esposto a rischi, e-bay e quant'altro

[fabrizius]

ciao,
prova ad usare SmitfraudFix--->http://siri.urz.free.fr/Fix/SmitfraudFix.zip

Decomprimilo
doppio click sul file "smitfraudfix.cmd" e scegli l'opzione 1
ora viene generato un rapporto,postalo[/url]

[Neith]

Ciao a tutti, è la prima volta ke scrivo qui sxo possiate aiutarmi! ho il problema di errorsafe ke nn riesco ad eliminare...ho fatto tutte le scansioni possibili in tutte le modalità: ad-aware, spybot s&d, ccleaner... ho fatto anke quello ke avete suggerito a marinaan e questi sono i log di smitfraudfix

prima

SmitFraudFix v2.21

Rapport fait à 15.00.39,06 le 24/02/2006
Executé à partir de C:\Documents and Settings\WOLF DANGER\Documenti\Ale\Smi\SmitfraudFix
OS: Microsoft Windows XP [Versione 5.1.2600]

»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\


»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\WINDOWS\system32

C:\WINDOWS\system32\shell386.exe PRESENT !

»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» Recherche ...\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Recherche Menu Démarrer


»»»»»»»»»»»»»»»»»»»»»»»» Recherche Bureau


»»»»»»»»»»»»»»»»»»»»»»»» Recherche C:\Programmi


»»»»»»»»»»»»»»»»»»»»»»»» Recherche présence de clés corrompues


»»»»»»»»»»»»»»»»»»»»»»»» Recherche éléments du bureau

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="Pagina iniziale corrente"


»»»»»»»»»»»»»»»»»»»»»»»» Recherche Sharedtaskscheduler

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Precaricatore Browseui"

[HKEY_CLASSES_ROOT\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Daemon di cache delle categorie di componenti"

[HKEY_CLASSES_ROOT\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Recherche infection wininet.dll


»»»»»»»»»»»»»»»»»»»»»»»» Fin du rapport



e dopo in modalità provvisoria:

SmitFraudFix v2.21

Rapport fait à 15.24.30,03 le 24/02/2006
Executé à partir de C:\Documents and Settings\WOLF DANGER\Documenti\Ale\Smi\SmitfraudFix
OS: Microsoft Windows XP [Versione 5.1.2600]

»»»»»»»»»»»»»»»»»»»»»»»» Arret des processus


»»»»»»»»»»»»»»»»»»»»»»»» Suppression des fichiers infectés

C:\WINDOWS\system32\shell386.exe supprimé

»»»»»»»»»»»»»»»»»»»»»»»» Nettoyage Fichiers Temporaires


»»»»»»»»»»»»»»»»»»»»»»»» Nettoyage du registre

Nettoyage terminé.

»»»»»»»»»»»»»»»»»»»»»»»» Fin du rapport


se volete anke i log di hijackthis, no problem
vi prego, aiutatemi
grazie in anticipo a kiunque risponda