Qualcuno mi può aiutare? Avevo inviato una richiesta di aiuto questa mattina, ma nessuno mi ha risposto, riprovo perché realmente non so più cosa fare, sperando in una risposta.
Circa una settimana fa ho acceso il pc e ho scoperto che non caricava norton e altri programmi in esecuzione automatica e le impostazione del mouse erano modificate.
Ho provato a rinstallare norton inutilmente, al riavvio cancellava il file di avvio della registrazione, allora ho instllato AVG, ma non ha trovato niente. Ho fatto girare adware, spybot, virit, kaspersky, superantipsyware hanno trovato ed eliminato virus e spyware. Ho provato con antivirus on line e removal tools inutilmente, il problema persiste.
Qualcuno mi può aiutare?
Vi invio il responso di Panda e il log hijackthis.log.
Panda mi dice:
Incident Status Location
Dialer:dialer.min Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DB893839-10F0-4AF9-92FA-B23528F530AF}
Adware:adware/ready2wear Not disinfected Windows Registry
Adware:adware/dollarrevenue Not disinfected Windows Registry
Adware:adware/azesearch Not disinfected Windows Registry
Adware:adware/sgrunt Not disinfected Windows Registry
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\FRANCESCA\Cookies\francesca@doubleclick[1].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\FRANCESCA\Cookies\francesca@statse.webtrendslive[2].txt
Hacktool:Exploit/iFrame Not disinfected
Logfile of HijackThis v1.99.1
Scan saved at 23.49.30, on 06/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Programmi\ewido anti-spyware 4.0\guard.exe
C:\Programmi\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programmi\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Programmi\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Programmi\HP\hpcoretech\hpcmpmgr.exe
C:\Programmi\Spyware Doctor\sdhelp.exe
C:\Programmi\Logitech\iTouch\iTouch.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
E:\Programmi\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\VEXPLITE\viritsvc.exe
C:\Documents and Settings\FRANCESCA\Desktop\prevxremovaltool.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Programmi\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programmi\Logitech\SetPoint\SetPoint.exe
C:\Programmi\VOIP-10 SKY\VOIP-10 SKY V1.0.exe
C:\Programmi\HP\Digital Imaging\bin\hpqgalry.exe
C:\Programmi\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\File comuni\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Programmi\Microsoft Office\OFFICE11\WINWORD.EXE
C:\PROGRA~1\Systran\4_0\Premium\SYSTRA~1.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\FRANCESCA\Desktop\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.univadis.it/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxymed.citicord.uniroma1.it:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Systran40premi.IEPlugIn - {D3919E1A-D6A5-11D6-AC3E-00B0D094B576} - C:\Programmi\Systran\4_0\Premium\IEPlugIn.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Toolbar Suite\TB\02.05.0000.1082\it-it\msntb.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Programmi\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programmi\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Programmi\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Programmi\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [kav] "C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Avvio rapido di HP Image Zone.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Avvio veloce di Microsoft Office OneNote 2003.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: D-Link AirPlus G+ Wireless Adapter Utility.lnk = C:\Programmi\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Programmi\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: VOIP-10 SKY V1.0.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Programmi\MSN Toolbar Suite\DS\02.05.0001.1119\it-it\bin\WindowsSearch.exe
O8 - Extra context menu item: &Cerca con Google - res://c:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &MSN Search - res://C:\Programmi\MSN Toolbar Suite\TB\02.05.0000.1082\it-it\msntb.dll/search.htm
O8 - Extra context menu item: &Traduci parola in italiano - res://c:\programmi\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Apri in nuova scheda in primo piano - res://C:\Programmi\MSN Toolbar Suite\TAB\02.05.0001.1119\it-it\msntabres.dll/230?5998da6ad6a14e6fb3e0a82059c33918
O8 - Extra context menu item: Apri in nuova scheda in secondo piano - res://C:\Programmi\MSN Toolbar Suite\TAB\02.05.0001.1119\it-it\msntabres.dll/229?5998da6ad6a14e6fb3e0a82059c33918
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Link a ritroso -