qualitink

[dionis0]

Salve ragazzi, da qualche giorno mi compaiono degli spam quando navigo. Penso di aver capito che c'entri qualcosa "qualitink". Ho fatto una scansione con Hijackthis. Qualcuno di voi saprebbe aiutarmi nel capire cosa c'è che non va? Un grazie di cuore a tutti quanti.
Ciao

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14.45.24, on 21/11/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\PowerForPhone\PowerForPhone.exe
C:\Windows\ASScrPro.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Users\Amministratore\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\WIBUKEY\Server\WkSvMgr.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Users\Amministratore\AppData\Local\Google\Chrome\Application\chrome.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.cofra.it:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Users\Amministratore\AppData\LocalLow\CT2269050\ldrtbDVDV.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SaveSense - {0f21b1e5-5afc-43c9-9c66-515046e92ec2} - C:\Program Files\SaveSense\SaveSenseIE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Users\Amministratore\AppData\LocalLow\CT2269050\ldrtbDVDV.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\Datamngr\ToolBar\searchqudtx.dll
O2 - BHO: SearchCore for Browsers - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\SEARCH~1\SEARCH~1\BROWSE~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: DVDVideoSoft.WebPageAdjuster - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll (file missing)
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\Datamngr\ToolBar\searchqudtx.dll
O3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Users\Amministratore\AppData\LocalLow\CT2269050\ldrtbDVDV.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PowerForPhone] C:\Program Files\PowerForPhone\PowerForPhone.exe
O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe
O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\Windows\ASScrProlog.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\SEARCH~1\SEARCH~1\DATAMN~1.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files\Mobogenie\DaemonProcess.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Amministratore\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [KiesPreload] C:\Program Files\Samsung\Kies\Kies.exe /preload
O4 - HKCU\..\Run: [] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files\Samsung\Kies\KiesAirMessage.exe -startup
O4 - HKCU\..\Run: [Spotify] "C:\Users\Amministratore\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Amministratore\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: Utilità controllo supporti di Picture Motion Browser.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Server di rete.lnk = C:\Program Files\WIBUKEY\Server\WkSvMgr.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Aggiungi a PDF esistente - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Aggiungi destinazione link a PDF esistente - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Converti destinazione link in Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Converti in Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Program Files\Common Files\DVDVideoSoft\plugins\freeytvdownloader.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Program Files\Common Files\DVDVideoSoft\plugins\freeytmp3downloader.htm
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Free YouTube Download - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll (file missing)
O9 - Extra 'Tools' menuitem: Free YouTube Download - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll (file missing)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanner.ikea.com/IT/Core/ ... _Win32.cab
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://kitchenplanner.ikea.com/IT/Core/ ... _Win32.cab
O16 - DPF: {4819DFDF-ABC4-488C-A323-919848C51175} (Conviva LivePass) -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resourc ... dit-it.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-f71a5056d0b35f56.spaces.live ... dit-it.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelgraphics.com/l2/bin/cortona3d.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1455D2FE-5D3A-44EF-A411-3945AB9CEC7D}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{A114E216-B764-484B-A387-7BB23812BD52}: NameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E18DF68A-0245-4F22-8266-FD4455B847C5}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{1455D2FE-5D3A-44EF-A411-3945AB9CEC7D}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{1455D2FE-5D3A-44EF-A411-3945AB9CEC7D}: NameServer = 8.8.8.8,8.8.4.4
O20 - AppInit_DLLs: acaptuser32.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: ADSM Service (ADSMService) - Unknown owner - C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: Avira Pianificatore (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: SaveSenseLive Service (savesenselive) (savesenselive) - SaveSense - C:\Program Files\SaveSenseLive\Update\SaveSenseLive.exe
O23 - Service: SaveSenseLive Service (savesenselivem) (savesenselivem) - SaveSense - C:\Program Files\SaveSenseLive\Update\SaveSenseLive.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe

--
End of file - 15348 bytes

[shel]

ciao hai molte toolbar e qualche adware prova a fare questa scansione

Scarica adwcleaner sul desktop
Clicca sul pulsante "scan" e poi su clean
Conferma con OK le varie finestre che ti compariranno.
Il pc si riavvierà, e uscirà il log con le eliminazioni.
Postalo qui con Wikisend.

[dionis0]

se ho capito bene.....

[url=http://wikisend.com/download/341638/AdwCleaner[S1].txt]AdwCleaner[S1].txt[/url]

grazie mille. attendo tue.

[shel]

controlla se rilevi ancora il problema, poi fammi questa scansione

scarica OTL sul desktop
Metti la spunta su SCAN ALL USERS.
Sotto output spunta minimal output
Clicca sulla freccettina di File Age e seleziona 60 Days
Metti la spunta a LOP Check and Purity Check.
A fine scansione OTL produrrà due file di log (OTL.txt ed Extras.txt) che dovrai allegare

[dionis0]

Ciao shel, purtroppo il problema persiste. Ecco i due file log:

Extras.Txt

OTL.Txt

Ti ringrazio tantissimo....

[shel]

apri otl e copia nel box bianco questo codice

Codice: Seleziona tutto

:OTL
SRV - (Util qualitink) -- C:\Programmi\qualitink\bin\utilqualitink.exe ()
SRV - (Update qualitink) -- C:\Programmi\qualitink\updatequalitink.exe ()
CHR - Extension: qualitink =
C:\Users\Amministratore\AppData\Local\Google\Chrome\User
Data\Default\Extensions\ljkcijnbckdflhifmbnfnkjacokloacf\1.0.0_0\
[2013/11/17 17.58.27 | 000,000,000 | ---D | C] -- C:\Program Files\qualitink
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKU\S-1-5-21-4127996842-77771754-1111053843-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
[2013/11/22 14.54.49 | 000,004,268 | ---- | M] () -- C:\Windows\bthservsdp.dat
[2008/05/13 08.41.45 | 000,004,096 | -H-- | C] () -- C:\Users\Amministratore\AppData\Local\keyfile3.drm
@Alternate Data Stream - 1263 bytes -> C:\ProgramData\Microsoft:RF9bHQHafPyWrXznRd8bhU6
@Alternate Data Stream - 1196 bytes -> C:\ProgramData\Microsoft:oZJX6I0WvDiCemIZ1ZCdrviCad
@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:63238B95

:Files
ipconfig /flushdns /c

:commands
[purity]
[Reboot]

premi run fix e allega il risultato che rilascia

fai anche una scansione con malwarebytes dovrebbe rilevare ancora qualcosa
Aggiornalo: clicca sulla scheda "aggiornamenti" => "controlla aggiornamenti"
Esegui una "scansione completa" (seleziona l'opzione)
A scansione completa, fai clic su OK => Mostra i Risultati.
Assicurarti che tutto sia selezionato e clicca clic su Rimuovi selezionati.
Se ti chiede di riavviare, riavvia per completare il processo di pulizia.

[dionis0]

Ciao shel,
purtroppo OTL non mi rilascia alcun file log. Forse non spuntato qualche casella?

Ho effettuato la scansione con Malwarebytes e mi ha rilevato 3 file dannosi che ho eliminato. Va meglio ma escono ancora degli spam pare di Savesense. Mi puoi consigliare altro? Grazie mille!

[shel]

il log di otl lo trovi nella cartella C:\_OTL\MovedFiles dove e' stato creato un log tipo ggMMaaaa_hhmmss.log

allega la scansione con malwarebytes poi usa questo software

[dionis0]

ti sembrerà strano ma la cartella di oTL non esiste, nel senso che ogni volta che lo lancio è come se lo installassi ogni volta. Per quanto riguarda malwarebytes non riesco a trovare nella cartella il log della scansione ho avviato la scansione con hitman. In ogni caso ho eliminato manualmente la cartella di savesense e pare che le cose vadano meglio

[dionis0]

ecco il log di hitman

HitmanPro_20131124_1925.log